Relationship Manager

‘Children must be taught how to think, not what to think’ 
– Margaret Mead
The Harmony Differenc

At Harmony Early Education, we nourish and encourage children from 6 weeks to 5 years to continue becoming the very person they are meant to be. Our vision is to nurture the development that allows every child to grow into whoever they were born to be and discover their unlimited potential.
We strive to provide a calm and peaceful environment that awakens the love of learning and nurtures a sense of wonder. Our centres are equipped with state-of-the-art facilities and a team who are devoted to helping young minds learn and grow. We are strong advocates for the child’s right to learn and embrace a holistic approach to childcare, encompassing a connection of mind, body and spirit. 

About the Centre 

Harmony Everton Park is a 112 place, boutique Centre located close to bus stops, a short walk to the train and some car parking. We have a lovely vegetable and flower garden, and our native bees love the environment too.
About the role

As a Relationship Manager you will build and sustain long lasting partnerships with families and the community. You will be the first point of call that our families refer to over the phone and in person so you must be warm, friendly, approachable, and willing to provide support at all times.
Key responsibilities include:

  • Organising the administrative functions to achieve high functioning office environment within the Harmony centre.
  • Attending to parent queries and answering the phone
  • Capturing and processing data/new enrolments via appropriate software
  • Managing account queries
  • Managing the wait-list
  • Filing/Auditing
  • Scheduling tours and managing service calendar
  • Providing support to Director/Nominated supervisor as required
  • Provide and maintain a safe environment for children, families, and team members.
  • Understand and comply with the National quality Framework, National quality standards, Harmony Policy, procedures, and service requirements.
  • Deliver quality service for each family by maintaining a warm friendly environment and always maintaining the highest level of professionalism.
  • Build and maintain effective and responsive relationships with children and collaborative partnerships with teams and families.

Our Benefits  

Our team are such a part of what makes us special, and we make sure we look after them. Our team at Harmony enjoy:  

  • 75% discount on childcare fees
  • Access to referral programs of up to $3000
  • State-of-the-art environment that allows for exceptional learning and development 
  • In-depth professional development and further education through our Harmony Academy
  • Privately owned and not-corporatized – our focus is our people
  • Rewards for commitment and contribution
  • Staff social calendar filled with awesome activities; incredible yearly awards event

Skills and experience

  • Exceptional interpersonal and communication skills along with an optimistic attitude to work.
  • Exceptional organisational skills to be able to work efficiently and in a systematic manner.
  • Excellent management of time and ability to prioritise job tasks
  • Significant experience with Microsoft Office Suite, XPLOR and general computer skills.
  • Applicants must have/be eligible to obtain a blue card for child related employment prior to commencement.

To be successful for this role you must have previous Administration experience within an early childhood setting, ideally with prior knowledge of XPLOR. It would be desirable but not essential to have an Early Childhood qualification.
Harmony values individuality and celebrates difference with a strong commitment to equality, diversity, and inclusion, offering a culturally and inclusive environment for all staff members, children, and their families.  

Want to know more? Click Apply or Contact us on 07 3606 0217 or 
We understand the application process can be challenging and thank you for the time you have taken to apply

Only short-listed candidates will be contacted

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